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I am a minimal makeup type person so with the help of Olivia, she pointed me in the right direction of all 5 of the products I was seeking. She didn't push anything on me and was helpful in trying out different options. I thought this was a very pleasant experience
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I would never recommend this place as long as you there is a rude manager that is not willing to help and do her job. She is not only rude and nasty ,but should also get help putting her makeup on . My 14 year old daughter can put her makeup better then her . Rude ,nasty and ugly is not a good combo .
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HATED IT !!!! Usually everytime i see sephora somewhere i have to go inside but the sephora at righhill is the only one that even if i need something i would not go there because their customer service is horrible and the stuff is really rude i went their with my husband last week and hated the service. I will never go back there even tho i go to Ridgehill mall almost every other week because its one of my favourite mall.
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The ladies that attended me were nice and helpful, but the manager there needs to chill out. Sephora has a policy of catering to its customers by letting us swatch and try out products, and take home small samples. If a sample isn't available, she shouldn't harass her employee in front of a customer simply because the employee was replacing an empty sample. This Sephora though doesn't have a fully knowledgeable staff and they should train them a little more. For example, sweetie a pressed powder is NOT the right foundation under any circumstance for an acne scarred face.
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Given its not in the best part of westchester, but i did not expect my experience coming from a mile away! I dropped 400$ give or take a few dollars but the manager called the security on me till I LEFT THE STORE for swatching products and watched me like a hawk in and out of the isles. NONETHELESS they forgot to put a product i purchased. I live in upper westchester so finding that out once i got home was a bit irritating. given my experience I DO NOT RECOMMEND THIS STORE and will not go back for a brush i paid 30$ for! that's how harrassed i felt.
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