Safelite AutoGlass

Do not go here...made an appointment for 9:00am (still have the email confirmation) and sent my husband. He was told that the appointment was for 10...and they could not take him...apparently not interested in customer service???

New appointment for Bethpage...

Came late for my appointment for windshield replacement, & after some deliberation, they accommodated me as long as I left it for them to do. As it turned out, they squeezed me in & finished the job in less than a couple hours, so I ended up waiting for it. Pus they replaced all my stickers! Good job all around.

DON'T GO HERE!!!

Went to get a rock crack in my windshield fixed and what a mistake that was. Not only did they not fix it. They brought my car in the back to fix, I waited for a long time (more than 2 hrs), they told me it was done, charged me and then brought out the car with the same crack, and told me they could only fill the crack (meanwhile the entire time telling me as long as it wasn't bigger than a quarter they would be able to fix). When I said they should have came and told me they couldn't fix (because I could've replaced through my insurance), they said they did and that was a LIE!!!

I then said I wanted a refund and they were so past RUDE!!, and told me no way, the only thing they would do is credit me money towards a replacement!! I said no, they said too bad. I told them I would arbitrate through my credit card, they told me have fun with that.

I wound up calling cooperate and they said I should have never had that happen, they apologized, and credited back my credit card!!

So ha ha, I won over they rude manager at Freeport Safelite. Great company, as long as you don't go to the one in Freeport.