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Reviews to Russell Scott Hair Designs
Michael is a great hair stylist. He cuts both of my son's hair as well as my husband. Great customer service too.
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I have had wonderful experiences here. Michael cuts my hair beautifully and all of the staff is friendly, warm, and inviting. They make you feel at home- even offer you coffee and tea. Their prices are fantastic- best in the area! You have a la carte options. You can get just a cut and only pay $30, they don't force a blow out on you and it's extra cost. But they certainly don't let you leave with a wet head. Most of my friends go there now. I moved away and will still be driving down to go there.
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Micheal is a gifted Hair stylist!
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Stylists have done a nice job with high lights. I thought $75 for a couple foils around my face was too much money. I usually pay $80 for a half head.
The biggest complaint I have is the man at the front desk. He is rude and has zero positive customer service skills. He made me feel uncomfortable when I was paying and when I kindly said no thank you in regards to purchasing hair products at the front desk, he gave a nasty look with an expression that read "okay whatever suit yourself." He didn't say goodbye or thank you or come again. He just stared at me as I walked out with a rude expression. It was so odd.
After a positive hair coloring experience, I had such an unpleasant exchange with the man that I will definitely not be going back. I don't want to spend the money I do, as often as I do for highlights and cuts to be treated poorly anywhere in the salon.
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A Google User
Reviewed May 12, 2010 23:05
- Excellent #12014
Don't listen to reviewer 102. The staff here is VERY friendly. I went to the salon to have them fix a botched "do it yourself" color. They were MORE than reasonable cost wise in fixing my mistakes AND I was very happy with the results. I have gone to the salon ever since and always get asked where I get my haircut and who does my color. Russell, the owner, does my haircuts and Erica, does my color. Their costs are reasonable..better than some places in the area. I work in a dental office and just a few minutes ago a patient asked who did my color. I was happy to give her the name and phone number of Russell Scott Hair Design : ) Janet D
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