Riviera Maya Mexican Cuisine

Service very good, food use to be eh, now it's just tasteless & greasy. Guitar player became annoying after 30 minutes & couldn't hear myself or friend while having a conversation.

As nice and cozy hole in the wall Restaurant this might be the staff especially the owners son who is the waiter at this restaurant are so not friendly or welcoming. I decided to have a small dinner celebration here with 9 people and did not feel that we received the treatment that we deserved as paying costumers. This restaurant is a "BYOB" but if you "bring your own bottle" you cannot drink any liquor straight from a glass they want you to mix it with soda or one of their beverages which is not stated anywhere on their website or in the Restaurant. They also added a whopping 20% gratuity automatically to our bill for such unfriendly service as to where I would have given them a pity 15%. Anyone who knows how flan should taste or look knows the bottom and top should not be burned to where the top and bottom forms a skin crust and separates from the rest of the flan LOL AWFUL!!

As a group of 9 we were talking to each other and kids were trying to have a good time but the staff started flickering the lights on and off in our area which I thought was RUDE! I can go on but all I can say is that I wont be going back! Perhaps after reading this review they can throw on a fake smile on to their bitter faces and show a little gratitude to the customers coming in who are keeping them in business. We are Latinos and was hoping that we would get better treatment from our own people. We were so WRONG!! We didn't even get a thank you as we left the restaurant. I get better treatment at McDonalds! If you want better Authentic Mexican food go to Taco Bell! Seriously don't waste your time or money!

I was there to celebrate a special moment with the family. After a beautiful day we decided to have dinner at Riviera. However, the rude service, the lackluster attitude, and inconsistency in the quality of the food ruined our celebration. The second tableside guacamole was terrible, the Chimichangas looked like a large Chinese eggroll, and overall the food lacked true Mexican flavor. They supervise your drink when it comes to the BYOB, where you are treated like a child. One of our guests was called out and scolded like a child because our liquor was not mixed with enough soda, keep in mind that we are adults. The environment is NOT family friendly. They did not like the fact that the children were enjoying themselves. There was no one else in the restaurant when my party of nine was having dinner, therefore no one could have complained. One would think that a Mexican family restaurant would know how to cater to a family orientated celebration. Men with deep voices cannot laugh in this restaurant, if your laugh is too deep, they will start to flash the lights over your table in order to get your attention or have you lower your laugh. HOW RUDE WAS THAT!!!. Live music Thursday and Friday, I will never know what the restrictions are because I will not be returning. I like my music in a non-monotone level. If you want to know what it feels like to dine at a library, where you can't express yourself in a celebratory manner, have dinner at Riviera Maya.

Coming from a Mexican American cultivated area and being a San Antonian this was as close as I could get to what you would call Mexican food. The staff and atmosphere was great. Had the beef /chicken burritos and cheese quesadillas with rice and beans. Food portions were small and lack spices. Torillas were plasticty tasting. Guacamole was guacamole nothing special or great tasting. Probably wouldn't go again if in the area. Head south to the Bronx for some true tradional Mexican food for the same or even lower priced entrees. Better yet come visit San Antonio TX.

This place is amazing! You must have the guacamole! Ceviche is delicious! You could get it to go, but then you'd miss out on the service.