Riverside Medical Group

Watch out for the unexpected billings, a simple walkin visit can rip you off.

The doctors are generally good but they keep changing all the time. The counter service is terrible. The place is really busy.

I'm very satisfied with Essex groups. Especially Dr Marina.The first time when I took my 4 yrs son to see her because of his running nose and bad cough，the nurse gave him a bacteria test and it turned to be negative. When Dr Marina came, she had a careful examine and determined to gave my kid one more bacteria test to assure it. And finally the result is slightly positive which means there is infection indeed. Dr Marina is really careful and patient to every kid everytime. She is willing to talk with parents to release their nervousness.I strongly recommend her.

I was sick as a dog with strep and an ear infection and I didn't know where to go. When I walked in, the doctors & staff were very kind and helpful. Dr. Jessica was very professional and explained to me what was going on with my body (I didn't know it was strep AND an ear infection at the time) and instructed me on my medication.

My negative feedback would be that the front desk is quite disorganized when it comes to the exit process. Other than someone charging me the copay, there was no debrief of the visit which is usually expected -- i.e. "Here are the instructions for getting your medicine", "Do you have any questions?", etc. I was nervous when I entered Duane Reade since I didn't get any indication that the doctor submitted my medicine.

Overall, excellent medical group and I will be going there again -- this is feedback for the front office to remember an "exit interview" even if it's just a short "Any questions regarding your visit we can clear up?"

One of the worst experiences I've had. I came for my appointment on time and was waiting for 30 min in the room for a nurse/ doctor.After waiting for that long, despite I was the only patient there, I went to front desk to ask when a nurse/ doctor was coming. Only after that the nurse came to measure my pulse and asked standard questions.and then they made me wait for a while again. I left the office without actually seeing the doctor. I respect my time, and if for any reasons the doctor was not able to see me on scheduled time, I would expect them to call me and reschedule my appointment before that.