Rate and write a Review for Rite Care Medical Products
Reviews to Rite Care Medical Products
Ridiculous wait time on the phone 90% of the time. Hold forever, then often cut off. Never get C-pap products when scheduled and they always have an excuse, and last time I called (it usually takes 3-4 calls minimum to get refills) they told me my insurance approval had just come through that day. I checked online and it had gone through a week earlier! When the C-pap mask replacement arrived it was the wrong one! Not even matching my prescription.
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Horrible! You wait on hold forever and then they pick and right away hang up.
the worst customer service I have ever dealt with and I keep speaking to the supervisors which apologizes but I had to call 50 times to speak to one
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When we chose this service, we had no choice in the matter after being denied service by Medstar supply company. I have to give credit to these people because it's deserved. They really got me out of a pickle when the other company was willing to let my father go without oxygen because of a small technicality that wasn't even any of their business or information that they needed to know. They (Ritecare) delivered at the last minute and without any hassles. I want to thank you for caring when my dad and I needed you most urgently!!!
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