Rite Aid Pharmacy

When I first started bringing prescriptions to this pharmacy it was great. Super friendly and helpful. Some of the staff is still great and one of the male pharmacist is great too. There is one person in the pharmacy that is super rude and always has an attitude. The other thing they never have one of my prescriptions on time. They have to order it. With that said the good pharmacist finally suggested after me complaining that if I could ask my doctor to write the RX early so they have time to order it. Well guess what that hasn't helped either. I go without my medication an average of it without a week. This has happen also with my birth control and other medications. They don't call you to tell you there is a problem. I have talked to some of the staff and some have been nice but have not been able to resolve this issue. The rude one has basically told me to take my prescriptions elsewhere. I hate to write a bad review because most of the staff is great but between never having my medication and the one rude staff member it kills the whole experience. If it wasn't for the convinience of picking up my personal and home items and being so close to home I would have change pharmacies a long time ago. After today I am seriously considering changing and taking my business elsewhere.

I went to purchase a pack of gym and newspaper with a $50 bill, the cashier did not have enough change so she called the manager for assist. The manager approached us say out loud "I don't have time for this...i have better things to do then be getting change..." I asked the cashier if that person talking is indeed the manager?...and asked that have they heard of customer service?...why does she have the right to speak to a customer like that because a register was not with enough change.

I proceeded to ask "it is because its the Bronx? the cashier said, "don't say that...it can happen anywhere". I took my change I left.

This situation was unnecessary and unprofessional. A manger of your store behaved in this manner for reasons that were unclear. There has been several comments on Google Review and other platforms - pointing out this unprofessional customer service in this store. I will advice you to look into this - the next customer might be an associate of Rite Aid. This store has been go to and it will be unfortunate to experience such treatment again.

I hope they have my rimmel Kate moss lipstick

Unprofessional employees, I prefer to drive 20 mins to another Rite Aid. They need better staffing at the pharmacy.

I love shopping at Rite Aid, this one is my favorite location. The store is well lit, always clean. The selection of products, from beauty care supplies to medical equipment is vast and displayed beautifully. You will also find a great selection of seasonal items, also for Valentine's Day and Holidays. I love their Hallmark cards. They also house a pharmacy towards the back of the store. The prices are amazingly reasonable, and you can take advantage of sweet discounts by becoming a Rewards card member. The more you purchase the more points the card accumulates and you reach levels. Right now, I'm a Gold member, so I love the benefits it entails, you'll love it too. The staff is absolutely friendly, courteous and will greet you with a "Good Morning, a Hello or a How are you?"; always displaying respect and an utmost professional stand. Many additional services including Western Union, a Food Mart, a Drive-thru pharmacy and digital photo/prints. Conveniently located near transportation. Private parking facilities. Highly recommend.