Richmond Plumbing and Heating Co

We had a bathroom fixture issue and the plumber we use was out of town so we checked Angie's List and contacted Richmond at 1215am. They called early this morning and said they would be there between 12p and 4p which we expected to be be 4p to 5p. Instead, they arrived at 1145a and assessed the issue, gave estimate and offered to repair. We gladly accepted. Anthony and Luke, we're professional, explained issue and cleaned up. Left bathroom better than they found it. Would definitely use Richmond again!

We called Richmond plumbing since our hot water was not working properly. At first, workers couldn't find what the issue was. After spending a while examining the boiler, they finally "found the problem. They charged $500 to fix it and shortly after they left, we realized the issue had not been resolved. We called them back and they had to charge another $270 since they claimed this had nothing to do with the original work they did. Sure enough, after having waited long enough for the hot water to "set in" it still was not working. We called them back again, they sent Chris over for the third time, who acted extremely rude and abrupt and said nothing is wrong with your hot water, when we clearly showed him that the hot water runs out after a few minutes. He walked out of our home without even trying to look further since he claimed nothing is wrong. Needless to say, our issue is still not resolved. Richmond Plumbing sends incompetent workers who do not know how to find the source of the problem and are extremely dishonest. We had to call a different plumbing company, who's workers diagnosed the issue in no time and were able to have this fixed.

$345 - that's how much it costs to replace a zone valve. 1 hour of work and $50 valve. Called Richmond Plumbing few times to get a breakdown on their bill, only to be told that manager will call me back. Still waiting for the call

Hi I had a back up in my sewer pipe in the basement and Richmond Plumbing sent a gentleman names Stevie G to snake it out. He worked very hard and solved my problem. Unfortunately, due to my tenants neglect it backed up again three weeks later. They came back and cleared the line again with no charge! They said that there should be a charge but they would do it as a courtesy, and to please tell my friends, so I thought it was appropriate to post a comment about Richmond Plumbing. THANK YOU!!!!!! Great Company!