Richard Lucas Subaru

Had a great experience at this dealership. Just happened to stop in after visiting a nearby dealer and not having such a great experience, Syed Naqvi & Mike Provolone were very helpful and addressed every issue that I had. The Manager was also helpful in answering all my questions. I definitely recommend stopping in to see them. I purchased a car that I wasn't even considering before. Syed asked me what I was looking for and put me into the perfect car for me. Thanks again for a great experience.

they will rip you off, lie to you, and scam you, just to COME IN, forget about what happens AFTER they dont deliver on their promises.

Unfortunatly, I am currently intitiating my lawyers against them very soon and Ryan Eavy is as sleezy as they come. Nobody looked like they wanted to work there anyway, sorry I had to deal with you Ryan, but you shouldve just been straight up with me and taken as much initiative to return money as you have been finagling white lies. I did like that you wouldnt repeat yourself and stayed silent like a pitiful dog in the rain while i quoted and called you out weeks after our "deal".. I told you my situation, and you proved that this comapny and yourself are still amateur with the character of a worm.

This was a absolute joke of a dealership. They tried to sell me a used or certified pre owned car as soon as I walked in. They didn't have the car I wanted and said leave a deposit and magically it will appear on Monday. The guy Ryan who I was in contact with wouldn't even show his face when I arrived. Stay clear of this place

I negotiated a price ahead of time with Dave and Damian over the phone and internet. I confirmed three times the out the door price included NYC taxes and tags. They knew it was a 45 min ride to the dealership for me. I did not want to waste my time nor theirs. When I arrived to the dealership they played the bait and switch game. The price all of the sudden was not accurate. They made a mistake calculating the taxes apparently. I confirmed that it was NYC taxes and plates and even confirmed the tax rate ahead of time--i understand mistakes happen but they offered nothing but an insincere apology. They didn't even offer any other incentive to meet me half way on the issue. It was only a $400 difference. It wasn't the money, it was the principle. These crooks don't deserve my business. Steer clear!

Misleading sales department, they give you numbers you want to hear over the phone to make you come in and try to sell you a car. Small ratty looking place, very unprofessional environment. Employees all hanging around, talking poorly about customers and cursing. Would never recommend anyone here.