Rate and write a Review for Responsible Remodeling Inc
Reviews to Responsible Remodeling Inc
Despite their Motto, they do not stand behind their work. They installed a roof at my home a few years ago. It is now leaking in a few spots. They have ignored 5 phone calls (over a period of 6 weeks) to come look at the leaks.
Now, I will have to hire someone else to fix their mistakes, and try to recover from them in Court. Not what I would call "dealing with integrity" or being "accountable".
Follow up: Following the above post, I finally received a call back. A manager came to the house to inspect the roof and their work, and accepted responsibility.. The following day he returned with another worker and fixed the leaks. So, all is well that ends well? I will up my rating from 1 star to 3.
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If you are looking for a contractor that is fully licensed and insured, charges reasonable rates, returns phone calls on a timely basis and does beautiful work, I would highly recommend Responsible Remodeling. We recently used their services for a finished basement which we had been considering doing ourselves. Their pricing was so reasonable, that it wasn't worth the trouble and risks of doing it ourselves, and the finished work was gorgeous! We've also used them for exterior work and never had a problem.
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These guys were great! They did my roof in one day with no hassles, and did a great clean-up.
They also didn't ask for a penny until the job was complete.
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I have only good things to say about Responsible - the experience was positive from start to finish. John walked us through the project, gave us a very reasonable price and showed us ways we could save money without compromising the end result. This was not an easy project - we have a very old home and a very steep roof. The workers worked 11 hours per day, through hot, humid weather, constructing scaffolding, removing two layers of existing shingles and creating a new sub-roof. They were exceptionally polite and left the premises in pristine condition. The new roof is a masterpiece. By the way, John was in touch with us throughout the project to address all of our concerns. In my opinion, he is a person of substance and integrity who demonstrates old-world values in the quality of his work.
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