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Reviews to Repair Sharks LLC.
Truly a great experience. I never review anything because majority of places are average, not good not bad BUT I had to say Dan and his team at Repair Sharks are EXCELLENT AT WHAT THEY DO! And what's even better then their work is their customer service. I brought in a really messed up, old LG Android phone, approx. 15 mins before closing. Dan looked at it, told me what it could be and proceeded to open it and do his diagnostics. After about 40 mins, mind you it is a really messed up phone that i don't need, he broke the bad news that it is repairable but it will cost way more then the phone is worth. Since i don't need the phone, i said ahh forget then. What i appreciate is his honesty, he told me exactly why and showed me what they had to fix and broke that down into terms that the non-technician would understand. He stayed late to try and help me, no overtime, Who does that? So i said thanks anyways, how much do i owe? He said nothing it's FREE. So i says nothing is free, he said well here FREE DIAGNOSTIC MEANS FREE DIAGNOSTIC! I was shocked, so i trys to give him a tip for all his help, and he refused and said don't worry about it, and i forced him to keep the money because of what he did for me. This is why i did this review because of the HONESTY, INTEGRITY, CARE, RESPECT, AND APPRECIATION Dan and his team give and show their customers. I am not receiving anything for writing this review, discounts, free services, etc. All i am receiving is the satisfaction of knowing that good people and good businesses still exist. Thanks to Dan and the whole team at Repair Sharks! Awesome job!
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Amazing technical team to work with. Repair Sharks has gone out of their way for me once before and this time they did it again with a busted iPad. Walked in around noon, dropped off my iPad that my daughter dropped on a tile floor. I got a call a few hours later from Nelson that the iPad was ready for pickup. They have always been courteous and helpful each time I've called or came in with an issue. It's nice to see a fun work environment where the employees are happy and actually want to help you.
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The guys were extremely sweet and helpful and my phone looks great. I highly recommend this place :)
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These guys are great. I absolutely SHATTERED my iPhone 5 screen one night to the point where it became unusable. Called in about 5 minutes after they opened; the gentleman on the phone was incredibly polite and told me that broken screens usually take about 30 minutes or so to fix. I was convinced that they wouldn't be able to do anything about it. I'm not even kidding when I tell you that it looked like I had a gotten a brand new phone once all repairs were complete. Excellent service; beats waiting three and a half weeks for Apple. Keep up the good work fellas.
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I was hesitant about sending my iPhone in to a place like this... but I had heard from a friend that there was nothing to worry about. My iPhone stopped working, it wouldn't turn on or anything and I had no clue what was wrong with it. I sent it in and had a couple of conversations over the phone with the Repair Sharks exchanging info. They assured me all was well. I got my iPhone back super fast and it's working perfectly fine now! THANKS!
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