Red Lobster

My Best server Jackie) great and fast at her job great customer service

About 14 days ago I went for a meal with my bf which to me to wasnt the best. First time ever being to Red Lobster. The food had to much seasoning, the room ambience was dead looking and to top it off the charge me the tip in my debit card while i had already paid in cash. Now is a bit more than a week since my complaint and i still have not received my money back. It was deff the worse experience. Managers even said it, it was not the first time it happen. Totally disappointed in this place. To anyone that goes make sure you keep all your receipts, they have this line that supposedly banks charge 15% extra before he transaction is completed which is not true!

Very busy during peak weekend hours.
Food is always fresh and tasty.
Bar with TV's too.
Lobster tank.
Friendly service staff.

It has been 8 years since I last visited a Red Lobster. I was tempted many times before but the Endless Shrimp promotion that is currently going on now hooked me in. To start, the décor has not changed at all since I last visited or in my life time that I can recall. This is not necessarily a bad thing but it does look a bit tired. Me and my husband sat at the bar area which was a nice open space. That and quicker seating is always a plus. Waiter greeted us quickly and took our drink orders. I don't remember the name of the cocktail I got but it was very good. As for food, we went straight for the Endless Shrimp and I started off with the hand breaded, the scampi, and the rice pilaf. My husband opted for the teriyaki grilled, shrimp alfredo, and a side of fries. The food was good, nothing memorable though. Now to the down side... our waiter kept forgetting what we ordered, giving my husband the pilaf and me the fries. We continued ordering shrimp and it seemed that the waiter became more and more absent minded. Forgetting my second round of drinks and kept forgetting the different shrimp orders we would get. He didn't seem to have a good memory and maybe he should write down orders when taking them especially when he couldn't get them right before leaving our table. Other than the waiter, the experience was good and I'd probably wait another 8 or more years to come back. The crazy butter dipping commercials tempted me in but I won't be fooled so soon again. Not that it was bad, I just seafood differently and Red Lobster is just average.

For a seafood lover, you must try the Ultimate Feast! So much seafood it will leave you stuffed with awesomeness. The Chocolate Chip Lava Cookie is one of the bests desserts ever! Everything from the place itself to the food is amazing!