Queens Pediatric Care LLP

I don't know what going on here, but I've been coming for the last 4 years with my daughter and now with my 5 month old and the service has been declining. This would be the third time I've been given an appointment and either it wasn't in the system or they entered it at a time that wasn't verbally given to me at the time I made the appointment. It's frustrating to leave your house with a toddler and infant only to find out you have to wait because my supposed appointment is 3 hrs after the one given to you or scheduled for a week later. Today as I type this I was given an ear piercing appointment at 9:45am and I repeated it 3 times infront of my husband and put it in my calendar immediately only to come here and have the doors still locked. I usually get to my appointments early so I arrived at 9:35, to have to walk back to my car with my infant in the cold and wait until 9:45 to then go back and still have the doors closed because they're not open! Why not make my appointment on hours that you are actually open? Someone is screwing things up at my expense and time and I do not appreciate it. Besides this, doctors are very nice.

Took my 9 month old daughter there today due to a 104.1 fever that sprang out of no where. When I called (mostly to find out what we should do) the receptionist told us to come in at 1:45. Well, we were there well before 1:45 and there was NO OTHER patients but us. 10 minutes later other patients started showing up. 10 minutes after that we were called into a room. 5-10 minutes later an MA came to take her temp and told us doctor would be right in. 20 minutes later a PA comes in to ask questions. We had given her moltrin at home so her fever was 99.5 (using the ear method and not the rectal method which is most accurate and recommended by this office to use). 15 minutes and still no doctor and I'm thinking in my head they've skipped her and are seeing the patients who came after her. Well I WAS RIGHT. At 2:45 I got frustrated that grown children were being seen ahead of my daughter and walked out. I called to explain to the receptionist my concern and asked her to relay the message to the doctor. It's been 45 minutes since then, you would think if they CARED a doctor would have reached out to us by now with some sort of apology. Oh and this is just the situation for a sick appointment. The Struggle to get well appointment is real! Absolutely disgusted with the lack of care they gave (or lack thereof) to my daughter.

Great place and great doctors. I went there when I was younger and now my own children go there.

I would rate this practice 4 and a half stars. The doctors are thorough, caring, love what they do and down to earth. We travel from Brooklyn Heights because we haven't found anyone that compares to them. Dr. Rothenberg, Dr. Petinos, Predergrast, Shim and Greenbaum are all amazing. Dr. Rothenberg actually called us over the July 4 th weekend to check on our daughter. He was also on the nose with his diagnosis. We have been to several pediatricians since we moved from that neighborhood. Even the upper west side in Manhattan docs are not as good.
The main shortcoming is the wait time. The office staff isn't very proactive as well. Regardless, I give it 2 thumbs up.

I would give them 4 1/2 stars. We love going here and have been for 3 years. We come all the way from Long Island to see them. My son has seen Dr. Greenbaum since he was born. Dr. Petinos and Dr. Shims are also very good. The nurses are great, but the receptionists could be better. I recommend them. Oh, they have a sick office on a different floor than the well office, to prevent the healthy kids from getting sick. Awesome idea!