Qdoba Mexican Eats

The food was great. Fresh and the flavors were awesome. The gentleman making my order was funny and helpful (was my first time) and the cashier was sweet and suggested a delicious flavor combo for my drink. I will definitely be back

I'd never been to this restaurant but decided to try something different and support the businesses next to where I work. So I submit my order online and receive a confirmation that my order should be ready by 2:00 p.m.
I get to the store and advise the cashier that I'm picking up an online order, and she asked me if I was someone else (That was my first hint that this was going to be hellish). I checked in with my name. She tells me my order should be ready in a minute, okay fine.
In the time it took for me to realize my order was not prepared, the long line of patrons in the store had dwindled, so I go to the cashier and ask her how long my order was supposed to take.
She doesn't look at me, she didn't even acknowledge that I was speaking to her and she proceeds to ring up the next customer. As if that wasn't infuriating enough, some other employee asks me for my name and I show her my confirmation of my order, which she then proceeds to put together!
I wouldn't have been as pissed if someone had just admitted that they didn't make my order, but to ignore me as I'm standing there waiting for food that I already paid for that I didn't receive is disgusting and so unprofessional. I will never make the mistake of going to this store again. And I'm contacting the Corporate Office as well.
Finally, I ate my food and realized, I should never cheat on Chipotle, so thank you Qdoba for the many lessons learned from this terrible experience.

This is absolutely the worst Qdoba I've visited. Staff seem to be unorganized and untrained. They slung food around with no regard to presentation, the wait was insane for 3 crappy tacos. One of the young women was clearly frustrated and switched line positions with another and in the end still screwed up the order. Never coming back and have informed colleagues to not patron this establishment.

The greatest ever had best I will ever eat and I'm going to leave here and eat all the food everyday and the manager Aretha gave the best service ever. She was so professional ,pleasant and excellent service and that's why I'm going to keep coming back !!!!

The food was really disgusting here. I went back to get my money, she offered to go back in do it all over again. I told her I just wanted my $7.80 back so I can just go somewhere else and eat and she offered a free entree card. I don't like the policy, you guys need to change it if I want my money back because I expect good tasting food and you don't provide it, you should not be trying to compromise with me on giving me my money back. Your crew made the food and therefor you need to pay the customer back what they have spent. Horrible!!!! THE CUSTOMER SHOULD ALWAYS BE RIGHT