Puppy Paradise

Inexperienced groomers working on our beloved pets. Also the odor in this place is awful. If you have a long haired pooch beware, the supervisor will attempt to charge more, saying that your dog is tangled.

This place has horrible customer service and a mean supervisor.
I called yesterday and was told to come around 11:00 am to get my dog groomed. Today I came, after taking a train and bus, getting a little lost around the area, and got to the place at 11:00. Keep in mind my dog was really tired and hot from the weather. We came in and the supervisor said he can't take us. We explained that we called and they told us to come, and that we lived far away. He didn't even care, all he kept repeating was "it is not physically possible to take him, we are full". There are a couple of groomers in the back, and not one worker offered to take him and say it was okay since we came all this way. They only offered to keep my dog in there overnight, and hell no was I going to keep my dog caged up all night long! The best he could offer was a wash, but I could obviously wash my dog at home myself.
I could have easily went to any other grooming place near my area, but chose to come here because of the good reviews. I will not bring my dog here. These people can't make appointments and the supervisor doesn't care. Horrible people in this place!

Bought my shih tZu a few years ago here and she is so great. A little timid when we first brought her home but she's always been healthy so I'd recommend even though I did some research and found out she was from a mill

i loved the workers who were so nice and helpful. the service was amazing and the grooming is top notch. I would recommend puppy paradise to my friends and family.

Great haircut but my dog was unkindly rewarded with a cold, coughing and gagging for a few days. I was satisfied with what I paid for but didn't expect to have to make an extra vet visit for medicine to find out she had kennel cough. I hope this issue improves because I've been hearing a lot of the same complaints about this place, but not until after I took my dog there.