Promenade Car Service

My husband and I used Promenade Car Service to go to the airport recently. The driver was there early, very courteous and got us to Newark well ahead of schedule. Plus, the car was very clean. My daughter has also used them several times and always had a great experience. I highly recommend Promenade.

Terrible! Expensive! The driver didnt even know where to go. So it starts like this....!i had to wait 30 min for a pickup. i hop in and was greeted by the rank smell of cigarette smoke that just permeated the vehicle. The driver initially drove in circles before i pulled up google maps and told him where to go. Once the 2.5 mile trip was over he said it was $16 dollars!! So then i asked if they charge by the mile or how do they charge? He said he didnt know and it was by zone (then how did he know what to charge then!?). when i asked the driver what his cab number was he told me it was 007, i then asked for a receipt and i had to tell him to write his name in the spot where it asks for your name. Ridiculous!! I cant wait to get home to my own clean car and reasonable transportation costs. "Private car service" that hot mess? Really?

We have been using promenade for years and their drivers are consistently experienced and polite with clean well maintained cars. They are exceptionally reliable and punctual almost always turning up 5 - 10 minutes earlier than scheduled.

I had to make a last minute trip from Brooklyn to Queens and Promenade provided prompt service at a great price.

The experience was kind of like taking Uber, except the drivers know where they are going and communication is 100 times better!

Car was clean, Mohamed the driver was great, would definitely recommend for anyone in BK Heights/Downtown Brooklyn area!