I received a gift certificate for a manicure and unfortunately, with the birth of my daughter, it expired before I was able to use it. (I wasn't able to get there within the 3 months of the certificate date since you shouldn't inhale fumes while pregnant, and my newborn ended up in the hospital shortly after birth. It expired while I was in the children's hospital stay.)
Seeing as they are a small and seemingly a welcoming establishment I inquired if they would be willing to still honor the certificate. I was really disappointed that they were unwilling, but more importantly, they actually laughed at the thought of it.
Who ever laughs at a client's question???
Really poor client service and because of their lack of manners I will not be recommending Princess Nails to anyone.
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