Porcelanosa New York Flagship Store

I had a great experience with Porcelanosa and my sales rep Emille. I was shopping for a bathroom sink and a vanity. A friend of mine recommended Porcelanosa to me for their sleek design and reasonable prices. I went to their showroom by Flat Iron and met with Emille. She walked me around and showed me all the sink and vanity products. After that we exchanged probably over 100 emails regarding all different kinds of questions, from the size of a particular product to plumbing issues. She was always very responsive and patient, usually responding to my emails within a day. The products did take a long time to arrive – mine had a lead time of 6 weeks but it took longer. When the sink and vanity finally arrived, my original contractor took another project and was a no show. Emille recommended one of the installers she worked with, and they did a really good job. The sink itself is sleek and modern, very well made. I do wish the vanity had a larger notch for the drain – the linear slot provided at the back is too small. Overall I’m very happy with the end product and services I got.

Terrible service.