Pierre Michel Salon

I frequently come to this salon to color my hair. Aaron my colorist, is very attentive and knows how to give me the exact color I want. He always tries to keep my hair as heathy as possible, and tries to stay away from harsh chemicals. Aaron listens to what I want. He always gives good suggestions.

Great salon! I got my hair cut by Mia, she is an amazing stylist! I have really curly hair and she was able to cut it no problem and give me a great blow out at the end. I definitely recommend Pierre Michel Salon as well as Mia!

Horrible customer service - Horrible color by Amina
Never ever again...what happened: The intend has been to have the hair colored and cut, prepaid by me and worth 608 US$ without tip. I got the coloring from Amina, whom I have called 5 times in advance to ask her to treat this very careful as I have very sensitive hair. Amina did the coloring and as a result the majority of the main hair broke and is now less than one inch long. Amina has not admitted any failure nor has personally apologized. What happened post accident?
I called the salon on Saturday and spoke to the CEO Pierre Quaknine. He admitted the accident, but protected Amina and said she did nothing wrong and is an industry leading specialist. Amina...she should be a gardener...but never ever a color specialist. I explicitly called out her unprofessional behavior, like not explaining the client what she does, not taking the warnings serious and finally not admitting the mistake while silently disappearing. NEVER EVER AGAIN...

Salon sells high quality products and staff is helpful and knowledgable about products.

Horrible customer service!

I ordered 2 rephair capsules on October 8, 2012. After over 15 calls and voicemail to get an updates on my order, I got a mail today with NO products. The mail only has a printout of my order form. Too much headache.... I wish I can talk to the owners and let them know that this company is falling apart. Never had a customer service as bad as this one!