PetSmart North Yonkers

The best petsmart alot to choose from.

A family member of mine purchased a water filter which includes a cartridge from here, but we were shocked upon opening it. There was a disgusting, used cartridge inside of the filter, which was full of turtle feces, and on top of that, the filter didn't even work. I called the store and got an attitude from the first employee, then the manager just said that I "have 60 days to exchange it." Really, that's your response? Without considering the wasted time, effort, and money that the customer has to put in to drive and purchase the item, the manager's response is generic and inconsiderate. How unprofessional. Whatever happened to caring about the customer? Aren't you supposed to check your merchandise before you sell it? I'm very disappointed. I wasn't offered anything in return for my inconvenience, nor did I even get an apology. PetSmart should be ashamed.

Nicest pet smart I been too. I travel 35 minutes from the city to come to this place because of the staff and their commitment to pet ownership excellence.

I don't like this petsmart to much. It's not bad ! But some of the people that work there have horrible attitudes or give off that I just want to leave hurry up attitude. The store is clean though and I've never had my dogs groomed there so I can't give a review on that. So over all nice store bad employees.

I took my dog in to be Groomed at petsmart at Yonkers ave, it was a nightmare for me and my dog, I only gave them a 1 star rating because I had to put something down otherwise I would had given it a zero, never again will I have my dog groomed there except for dog food that's it, the groomer called me on my cell phone telling me that she was having a rough time grooming the dog saying she wouldn't stay still, she told me she did the best she could and to pick up the dog, at first when I saw my dog she didn't look bad so i gave her a $10.00 tip, that was until I got home and realized the terrible job she had done on my dog, she was chopped up all over her body very badly,the genital area was shave to close to the skin,,and she did a terrible job on her paws, my advise to any dog lovers do not go there to have your dog groomed, inexperienced dog groomers.