Their customer service is lousy. Called for someone to fix a leak. They sent someone out to inspect it, told us they would be there in two days, and no one ever showed up. We took a day off from work to wait for them. At 5 pm we called, we were told they were too busy that day. We told them forget it, we'll find someone else.
Several weeks later they had the nerve to send us a bill for the initial inspection and for a call the following day when no one showed up!!! When we called to complain about the bill, the lady who was in charge of invoices got very snippy, told us to never call them again and hung up on us.
I would never, ever think of using them again.
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