Rate and write a Review for Pep Boys Auto Service & Tire
Reviews to Pep Boys Auto Service & Tire
They almost destroyed my engine with a simple oil change!!!
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Great place for tires.
Service is pretty fast.
You can also order tires from website and have them delivered there and they will install them for you.
Call them to get specifics on Websites for tires.
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Ordered 2 tires and scheduled an installation. Arrived at the scheduled time and was told we would have to leave the car and hopefully it would be done by end of day ... it also turns out that the actual tires weren't in stock, so we had to come back the next day. John, the manager, did the RIGHT THING!!! And turned a problem situation in to an experience where despite the problem, we were taken care of an handled the mishap beautifully!
Thank you John ... even though we had a rough situation ... your customer service was FABULOUS!! Thank you!
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The sign of a good company isn't that they don't make mistakes. The sign of a good company is that when mistakes are made, they respond to the consumer (me) and take actions to correct those mistakes. Pep boys certainly impressed me by doing just that.
Pep boys certainly went above and beyond my expectations by doing exactly that. They admitted they screwed up, assured me that they would improve the process going forward, and went above and beyond to correct the problem and assure my satisfaction. I would certainly recommend this business to my friends.
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This service center was great. Everyone there was helpful and treated you with respect. I had 4 tires mounted and balanced fast. The manager went out of his way to help every customer in there. I would recommend this place to everybody.
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