Pep Boys Auto Parts & Service

Tried to charged me for diagnostic fee when I told them exactly what the problem was. Tried to charge me $90 for a fuel filter that cost $10 at autozone.
Tried to charge me over $250 for a fuel pump when I got the same at autozone for $109. Total ripoff! Then tells me that my tank strap is broken and needs to be replaced...it was fine before you touched the vehicle, I'm not paying for an employee's mistake. Only reason I deal with them is for the warranty that can go to any store and its too cold to do the work myself in my driveway

Went to check the battery, not reliable people, they check alternator, battery and said everything was ok, they gave us the battery test results in a receipt that wasn't ours... Very bad service... DON'T GO OR BUY THERE!!! They won't replace your battery that easy even if you just bought it! Not really free replacement and you have to pay for the alternator and battery test... High prices on everything!!

Prices are outrages to switch a battery, about 80$ more than AutoZone, and thats for battery alone. The clerk wasn't knowledgeable at all, very disappointed.

Just a place to buy oil and filters and other simple car stuff.
If you go here to get your car fixed, you're an idiot and you get what you deserve. I've gotten one oil change in a Las Vegas Pep Boys in North Las Vegas, and the service was okay . Better than getting ripped off at Jiffy Lube.

Do Not Get Your Car Inspected or Worked on Here...

On August 18, 2015, I was directed to Midtown Center Auto Repair for an Inspection by some Gas Station Attendants on Houston Street, NYC. When I got there I was greeted by Mr. Andrew Bello who took care of me promptly and courteously (Invoice# 653). While waiting I tried the candy bar machine which took my dollar and didnt give it back. My mental antennae went up... An employee returned the dollar bill.

Andrew told me to wait in an Office while my TrailBlazer was inspected. After a short time, he lifted my truck and showed me why I failed my Inspection. A steering Gear needed replacement ("Steering, suspension front end and chassis/ frame") as it was leaking oil. He also noted "Lighting and Reflectors" and that my horn did not work. The horn did work and my complete front end was basically new. My mental antenna went up again...
I asked him for an estimate which came out to $955.02. I asked him if he could do better for cash and he said to avoid paying tax, he could do it for $850.00. I paid $37.00 for my Failed Inspection. I said I'll think about it.

On August 22, 2015 at 7AM, I brought my car to Pep Boys on 38-19 21st Street. LIC. where I previously had work done. Eric, the Service Manager, greeted me and I checked my truck in with Kevin at the Service Desk. I told him what I was told my Mr. Andrew Bello at Midtown Auto and he said, "I will have your car Inspected first to see if what you were told was accurate". I said to myself, that makes a ton of sense.

I had three bulbs replaced and passed my Inspection. I requestioned this gear problem mentioned by Mr. Bello to Kevin and Eric, to ensure that my steering was safe; money was not the issue here. Eric looked me dead in the my eyes and said, "If there was anything the matter with your truck, it would not pass Inspection. PepBoys honored a 10% Coupon and I was on my way knowing I was not ripped off and that my truck was safe and Inspected properly.
DO NOT bring your vehicle for Service to Midtown Center Auto Repair & Body Shop unless you want to get ripped off and have the Federal Government ripped off as well. Bring your vehicle to Pep Boys!