Pep Boys Auto Parts & Service

Do NOT go here for tire installation!!!
My 85 thousand dollars car just found out they broke two lugs and never told me about it and my friend just noticed it. No wonder when I left pep boys my car was shaking. DON'T GO!!

Over all completely satisfied with my cars recent service (oil change and maintenance). Had two other local mechanics take a look at the knocking sound car was making and they couldn't figure it out. Pep Boys mechanic discovered the issue with broken links/sway bar in first go and had it fixed/replaced right away. Only issue I had was they reported wrong mileage which was off by 10,000 miles almost and had to go back and get it corrected by Ceasar (MGR). Overall satisfied with workmanship and quality of service.

Ripoffs. Most pepboys overcharge but this location was the icing on the cake. I had to pay $400+ to replace a starter for a hyundai sonata. It's not even a luxury car. I could have gotten this job done for under $250 at a reliable mechanic shop.

I went here to get 2 tires installed (which I already had) and I wanted an alignment done. First off when I spoke to the guy on the counter, he wouldn't tell me the prices right away. I kept asking him and then he said $160. He made that price up according to 4 tires installation and an alignment. I told him its for two tires before and corrected him again. Then he said okay $130. I told him I have a $10 coupon for alignment, first he said its for the expensive alignment, I showed him the coupon on there website and it said any alignment. He said okay we'll apply it later. Even without the coupon my total was suppose to be $115. The alignment is $85 and the 2 tires installed are suppose to be $15 each. i called them before coming here and they said the wait is about half hr, I waited more than an hour and my car still wasnt being serviced, so I asked for my keys and left. I came to pep boys thinking its a franchise so they wont rip me off and they have exact prices for their services. Turns out they are very shady and trying to get the most money out of you. Avoid this place at all cost, and bring your business elsewhere.

my car taillight wasn't working, they made me sit 3 hours n still couldn't figure out da problem wich was only a fuse n i did it my self! Today was my first nd last time on dis place! Period.