Pentatonic Guitars

Love this tiny lil' shop!

I dig this place. It's small and they have good inventory and no attitude. They give awesome deals too. I dont know who that guy below is ranting about, but Farhad worked on 2 of my guitars... one a 74 mustang complete rebuild and the other a 64 duo sonic refretting. He did a good job and was really considerate of budget and patient with every decision.

This store hired a new luthier and he does a great job. The guy mentioned below no longer works there....

The new guy, named Farhad, worked on two of my electric guitars, a mexican strat and an american tele. I gave him the strat to do a set up, replace the pots, and change the pick ups. He did a great job. My guitar has never sounded better. When I came to pick it up he showed me the old parts, and explained everything he had done.

For the tele, I was going to have him just do a set up, but when I dropped it off he showed me a modification he had just made one his tele. He replaced the 3 way switch with a 4 way switch to give it a richer sound. I had no idea this was even possible.

I told him about my friends guitar. A martin acoustic that got a crack in front of the humidifier. He told me he could fix it, and so my friend brought it in, and you can barely tell there's a crack in it.

I suggest this place to all my friends.

7 MONTHS! That is how long these dimwits had my '59 Guild archtop in their shop, and DIDN'T EVEN FINISH THE JOB. On September 14th, 2011 i took my guitar to Pentatonic for a refret and partial headstock repair (a previous repair done elsewhere had started to come loose after 15 years). After a couple of failed attempts and waiting around for close to one hour Domingos, the luthier, finally showed up and we talked the job over. The staff was nice enough but at this point i was already being made to feel as if i should be grateful they were willing to take my cash. The quote was pretty high for what it was ($500.00), but i had enough of Main Drag at this point and the reviews on this site made feel confident i was going to get some real quality work. I was informed that it would be at least 3 WEEKS before they could give me back my beloved guitar which i have owned for over 20 years. Three weeks elapse, i call the shop. Serious sickness in the family had prevented the luthier from starting on my instrument, and it might be ANOTHER THREE TO FOUR WEEKS before i could have it back. Being that i had gone through something similar recently in my own family and have a back-up guitar, i was sympathetic and agreed to wait. Not wanting to be an inconvenience (forget i was going to pay a boatload of money for the repair), i gave them TWO MONTHS and called again, since they never did. Apologies were made, the job hadn't been started yet. I wasn't upset yet at this point but told them i was going to stop by and get my guitar back, to which they agreed. The following weekend, i come by with my claim check and not only the luthier wasn't there, but NEITHER WAS MY GUITAR. I began to feel nervous. Not at any point was i informed they would be taking my guitar out of the premises, and it was gone for over three months now. I couldn't get it back! After waiting around the shop for a good while, i finally managed to get Domingos on his cell phone and at this point he informed me that he was halfway through the fret job and that somehow my guitar had ended up in Harlem. Basically, it was being held hostage at this point. Family sickness was yet again used as an excuse but by now i couldn't help to think about Richie in the East Village who goes through daily hemodialysis and still delivers his services ahead of schedule on a regular basis. Being that at this point i seemingly had no choice, i just waited for their call, which again never came. Finally, on March 2012, i call them for the umpteenth time and luckly get the luthier on the line. Astonishingly, he tells me that he can't remember what he was supposed to do with my guitar, which proves that he was lying when he said he had already started the job. I tell him to just finish the frets and he said it'd be done in two weeks. Two weeks go by, i come into the shop and immediately Domingos starts to apologize, at which point i was done talking to this sleazebag and demanded my guitar back. He said that he couldn't remember what kind of frets i wanted (forget i had told him only two weeks before) and had lost the invoice so he couldn't call me to ask. I get my guitar back on April 14th, SEVEN MONTHS TO THE DAY i dropped it off, with no frets, glue dropped all over my Guild's finely checked 53-year old finish and as an added kick in the nuts, THE INVOICE INSIDE THE CASE COMPARTMENT.
STAY AWAY FROM THIS PLACE!