Passes Dental Care

Dr. Passes and his staff continually provide tender, loving care. Each time I visit, I am greeted by the entire staff. The manner is always friendly and warm. And the care by Dr. Passes, his fellow dentists and the entire support staff is second to none!

My experience at the Great Neck office far exceeded all of my expectations. I reviewed the website before I arrived, so I was expecting to find a nice staff that was dedicate to good customer care. What I found was a great, warm and inviting staff focused on exemplary customer care and satisfaction. I do not usually have a cleaning, x-rays and a filling on the same visit--for a variety of reasons including the discomfort that usually comes with the cleaning! However, I went ahead and had one of my three fillings done because I felt safe, and I trusted I would not regret it. All work was done gently, with care and genuine concern for my level of comfort. I was also kept abreast of each step in the process; everything was clearly explained to me by Dr. Sadigh, Sade, and LaVanda to ensure health literacy.

Tiffany, Meena, and Marji provided a plethora of information, as well, so I left with no unanswered questions. The goodie bags, tour of the facility, meeting Dr. Passes and rest of the entire staff, and the musical distractions were added bonuses. In addition, the "follow-up" call to my home later in the evening from (the amazing) Dr. Sadigh confirmed that the customer care practices and level of integrity of the staff are unmatched! I was sure to let everyone know how pleased I was with the visit as I paid my co-pay. Imagine that--I was very happy to pay whatever was required because I felt the service was well worth it! Hence, I will continue to spread the word about Passes Dental Care to friends and family.

Keep up the excellent work!

Tanya Dunbar-Stone, M.S.Ed.

First visit: examination and x-rays - Dr. Tucci and Luanda (spelling?) Second visit: cleaning (by Sara) All highly professional, gentle, compassionate with a nervous patient. Up-to-the-minute equipment. VERY clean office. Sara wins the gold star for a full cleaning with no pain, no discomfort to speak of, and leaving me unafraid to return. Will recommend all of them to friends and colleagues.

I had a complicated tooth extraction this afternoon as the tooth to be extracted not only had some decay, but also was positioned behind a much larger molar and due to its scant "pyramid" shape, was unusually difficult to access.
Dr. Passes assurance of minimal pain is a hackneyed promise made by the myriad of dentists that have poked and prodded my pearly whites in my half century of tooth tribulations; however, in this case, not only did Dr. Passes live up to his professional promise to persevere this parlous vexation with adroit skills, but also managed to distract my despondent disposition with a droll display of amusing anecdotes and jocular japes.

I unabashedly applaud with admirable accolades the dexterity and deftness of this masterful dentist.

He is the best. What more can I say?