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Reviews to Party City
Horrible customer service and stores policies, stay away if you can
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Friendly staff, great prices!
Picked up my son's Halloween costume here
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They don't have an issue in sell you their merchandise but don't expect the same treatment when you are trying to return it. The customer service was so horrible I was embarrassed when I left the store. They basically blamed me for know knowing that 'holiday items' are non-refundable and when I pointed out that the receipt has a 30day return policy and says noting about holiday items all they said was it's store policy. When I asked to see the manager they called security on me.
I will never be returning here!
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A Google User
Reviewed December 6, 2011 01:54
- Terrible #74559
U CAN'T RETURN STUFF WITHOUT RECEIPT, QUALITY SUCKS!
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