Paris Suites Hotel

Everything was fine with our room but the breakfast we were promised never happened. And a few minutes before checkout time, the front desk manager yelled out on the phone "Its time to checkout" but not in a pleasant manner. I felt like I was being scolded. I couldn't leave without addressing that matter. The customer service is the worst I've ever seen!!! I will not come here again based on the treatment alone. I guess you get what you pay for.

They cheat in customers. They don't have no signs in the room for no smoking and they charge 50 dollars for this , and not tell it to customers. One thing cofused me and let me worry about ,when I check out , they already know I smoked, just 2 minutes after I left the room, I just wonder how they knew it so quickly ,and that make me understand why they charge 100dollars deposit it first when I check in.Room is full of moisture and leaking water , no air fresh , smell , never , ever to go there

It was horrible NO free parking two parking spotsNO free breakfast whoever is giving them good ratings must works of them. They have not finish building the the hotel. it was a hot mess

Very clean and spacious room. Absolutely loved the Jacuzzi though it took my partner and me some time to figure out how to work it. Some grime and hair were afloat but fairly clean (we should've rinsed it before filling it up). Check out was very quick. Small parking lot provided in front. There's construction currently going on so the noise did disrupt sleep and the heavy flow of traffic outside our room was also loud. Also, no shower in the bathroom! Would stay again.

Terrible costumer service and even worse interior design.

Went to visit my boyfriend's family at the hotel when they were visiting town and they wouldn't let us in, said they had a 'no visitor policy'. Wouldn't let the SON in.

Claims all the beds are king sized but they're queen sized beds and when they requested to move to a two bed room they made a huge stink about it. When they finally agreed to let them move to a new room, they then casually mentioned to them it was going to be a large up charge AFTER making them wait!

Also, all of the lamps in the bedroom weren't plugged in when they got to their room and it took some digging around to figure out that the lamps weren't broken, just unplugged.

As a hotel, it gets the job done...a place to sleep. But, I don't take customer service lightly and they seem to.