Outback Steakhouse

I did the online purchase and pickup. The service for pick up is very good when they're not busy. But the time I went when there was a line of cars, the service sucked. I was the first car parked in the pickup lot and the waitress came and went with my payment. Car after car came and instead of waiting walked into the restaurant back entrance and picked up their food. After about 10 cars (30 minutes) I walked in myself and my food was sitting on the floor as the waitress was ringing everyone else up. The food was cold and refused to take it.

Luckily they were redeemed when the manager offered to remake the food. I was in a time restraint so I told him I would take the food if he gave me a full refund. The manager agreed and gave me a full refund. I won't go so far to say their service was terrible but it does need more management and attention to who came first. Maybe a policy on waiting in the car.

The food however was good. I ordered the Prime Rib Herb Roast. If it weren't for the Prime Rib I would have rated this a 1 star.

My favorite outback.. Love the wings blooming onion and the steak of course...
Recommend a call ahead

I eat here all the time. Besides the steak, they have the best wings around. There blue cheese wedge salad is also really good. I usually sit at the tables by the bar so I can be served by Francine. She's been there since they opened and she's great.

we went to this place last saturday to celebrate a friend's birthday. i let known to the hostess at the front of that, expecting employees will come to the table singing the birthday song with a cake and candle- like other restaurants. But no, none of this.

I love the steak in this outback restaurant (Old Bridge, NJ). Their NE claim chowder is excellent also. This place is always full. There must be a lot of people thinking the same way as I do.