New York State Department of Motor Vehicles

Was trying to register a vehicle and was assisted by an old Asian man. (I'm Asian myself.) He was rude from the second I went over to the booth until I was done. I did not understand a question from the tax form that he told me to fill out and he just told me, "Even if you don't understand, you still have to check one." Like what?? No explanation or anything. He also charged me an absurd amount and I asked why it was so much and he said, "Does it say the amount there? Okay then." He did not even tell me what it was for even when I asked him multiple times what he was charging me for and he just kept saying "I don't know." Worse customer service experience of my life. The awesome security at the door giving out tickets was what made the experience more bearable.

Never in a million years would I have thought I'd be writing a review for a DMV. Every other DMV is the inner core of hell compared to this lovely place. In and out in under 30 min (15min to be exact). Friendly faces who (gasp) seem to enjoy their job?! I've died and gone to DMV heaven.

Went here couple years ago for my permit, i was in and out in 30 minutes which includes my exam. Then i went back another time to change my address in and out in 5. There is pratically no lines and fast service i recommend here to all my friends and family here and they all love it. One of the best fast dmv service ever. I will continue to go here

THIS IS THE DMV TO GO TO!!!! Employees here really care about your needs, they are knowledgeable and willing to help. I've come here for my licence and my cousins NY state ID and the personnel is beyond friendly. From the employees that greet you at the door, agents and managers, everyone is amazing! Thank you!!

I generally don't expect much when I go to a government office, but the nice thing about this DMV is that you can book a reservation online in advance which might reduce your wait time. Overall the staff is friendly and beyond the waiting period you should be able to get your work done in a relatively quick manner. It's noted that before you go make sure you have all the documents that you need. If you do need to step out and pick up another set of documents the staff might give you a priority queue coupon which will allow you to get faster service when you get back.