New York Sports Club

This club doesn't honor its promotions. Front desk person is mostly rude. Ive made a few attempts to try this club out, but was never able to easily use their free day trail. The manager was aggressivly pushing me to subscribe for membership before allowing to try the club (even though I had a promotion). Terrible, unvelcoming atmosphere!

They recently remodeled the lockeroom so it longer smells like rotten toe cheese. The free weight benches can get a little crowded during prime hours but generally easy to get work done.

Horrible billing practices. I just received a bill from a creditor for monies owed to NYSC even though I went & paid my bill months ago. Plus, NYSC never bothered to contact me to tell me they wanted more money from me.

A mark of a struggling business is charging your customers accounts more money, not telling them, & then selling the payable to an aggressive crediting service. Based on my experience, I would never tell anyone to visit an NYSC establishment.

Don't join this gym if you ever plan on canceling. The UWS location told me repeatedly that the only way to cancel was in person with a manager, so I made 3 attempts to visit them in person to cancel before moving, and on all 3 occasions the front desk told me there was no manager on duty.

Eventually I had to move away and tried repeatedly to call the location to cancel but each time I was told that the manager had just stepped out. I literally called 14 times over a month and a half time frame, at various times of the day on different days. I got this response every single time.

I even called the corporate member services and was told that they would cancel my account for me (which is in direct contradiction to what everyone at the UWS location said was possible), however even THEY didn't cancel the membership after they said they would and I continued to get charged each month.

Seriously, before you join make sure you look this place up on consumer affairs. They have a 1/5 star rating with 79 reviews. This company is unbelievably fraudulent and I had no idea based on the yelp reviews I read. They don't paint the whole picture at all. If you join this gym you will definitely end up regretting it.

very loud music that no one wants to listen to. 1/2 the spin bikes don't work properly.
front desk is not personable.