New Beginnings Beauty Salon

I would recommend New Beginnings Beauty Salon to everyone and anyone. The customer service is really great and not to mention the overall hair treatment. Thinking of going natural??! Well this is the salon for u. Simply thee Best in Natural Hair!!.

I went to the salon mainly for a trim. I decided to get a wash, deep conditioning, and a trim. My hair is natural so I thought they would use a shampoo that is good for natural hair. Instead they used a shampoo that left my hair hard and dry. I thought they were going to put a deep conditioner in my hair that required going under the dryer with a shower cap. Instead they put a deep conditioner in my hair that required a steam dryer with no shower cap. They did not ask me what type of deep conditioning I would like to have done.
Afterwards they towel dried my hair before blow drying, which is not supposed to be done to natural hair ( I usually just squeeze the towel a little). I do not put heat in my hair so I asked whether the dryer was on a low setting. I was told that it wason a low setting and that they added a heat protectant to my hair, but the heat was so high it was burning me. I asked about the heat again and I was told that I have a heat protectant in my hair so I should not worry. During the blow drying I could smell my hair burning. The owner was not doing my hair, she only did the trim because the person washing and blow drying my hair does not do trims. It seemed like the owner was not really interested in doing my hair once I told the lady blow drying my hair that I was not having it styled. The salon charges more for colorings and styles so they are more interested in customers who want those services. The owner then cut the hair straight across in sections, which is very similar to the way the Dominican salons trim hair. Afterwards I found out that the wash and steam deep conditioning was $45 and the trim was $30. So I basically paid almost $80 for something the Dominican hair stylists could do for $30. Also, I realized afterwards that some sections of my hair were heat damaged, so the hair will not return to its original curl pattern. So, I will have to eventually cut those sections out of my hair. So, I went to a "natural hair" salon to get ripped off and my hair heat damaged. I feel that the salon discourages people from growing or maintaining natural hair because they charge more for natural hair than chemically treated or permed hair. They also do not help people understand their natural hair or provide information to help people maintain their natural hair. They seem to be more interested in expensive natural hairstyles than helping people grow and maintain their natural hair. I know this review is long, but I am pissed off about the heat damage.

I am giving this salon a negative review because the stylist (Pauline) made a serious mistake and instead of owning up to it charged me for an extra service that was needed to fix her mistake. I went in on 01/15/16 for a texturizer and left with completely straight hair that need copious amounts of gel and the use of a Nu Dred sponge to affect the look of a texturizer. I went to four different salons today (01/16/16) to inquire about how to proceed, and every one of them pointed out that Pauline had either left the product in my hair to long or used a relaxer instead of a texturizer. I paid $139.00 for a botched job. I would not feel the need to write a negative review if she had just acknowledged her mistake and not charged me to fix it.