Nature's Cradle Nursery & Landscape Design

Everything is pricey but the flower baskets this place sells are far better than the nearby other nursery, Cooper's Corner. Nature's cradle also has great flower bags, they bloom beautifully, far better than the hanging flower pots I purchased from Cooper's Corner. This place does something that is rare, they have an attendant out on Mill Road to help direct traffic and make it easy for people to park and exit from their lot. They do this during peak season in the Spring and I appreciated it a lot.

I have lived in Westchester for over twenty years and have bought lots of plants and shrubs from every garden center in the neighborhood including Stew Leonard's and the Home Depot. A few months ago I was driving by Nature's Cradle on Mill road in Eastchester on my way home from work, normally I turn a block sooner but that road was closed for repair, when I saw the nursery I drove in. What surprised me immediately was how I was greeted. I had never been there before but I was treated in such a friendly manner, I wondered, did they have me confused with someone else. This is the remarkable way their staff is trained and over the next few months I purchased mulch which I bought by the yard and they delivered it but I did the labor. Then my wife an dI went looking for some new perennials and in the course of discussing our needs with their landscaper, we decided to have her come over to our little lot and draw up plans for what she might do. The initial consultation would be deducted from their job, if we hired them. We did hire them and they did an incredible job recreating our front yard and at a price that I thought was incredibly reasonable. A few weeks ago, I found out that they offer farm cooperative plan where for $40 a week, they will create a box of local organic vegetables and fruit and while you may not have ever heard of all the vegetables, the amounts of fresh organic vegetables and greens are ample and you are getting it fresh from the farm! I highly recommend that you check out Nature's Cradle

I am a professional floral designer. I know that the shrubs and the live flowers and arrangements at Nature's Cradle are some of the best around. The staff is very experienced. They know their stuff and are willing to give advice, not only on plant health, but on how to arrange beautiful planters.

They designed an edible garden in my backyard; turning a large rocky area into a very productive garden. I hear they will be teaming up with an organic farm cooperative in Lancaster PA to offer home delivered organic produce and wholesale prices!

Patrick,

It is with regret that I must write this review of my interaction with you on Thursday June, 13th, 2013 at your Nursery “Natures Cradle”. I stopped by your nursery in regards to a very lovely hanging plant with small blue blooms that I had purchased on May 24th, 2013. When I purchased the plant I was told not to put it in direct sun. I followed the instruction I was given by a member of your staff, but still had a problem with the plant.

I explained to you that I was upset that I only had the plant a short period of time and it was already on its way out. You proceeded to let me know that you do not have a return policy on plants, and you commented “if I did that I would go out of business” even though it cost me $27.50 plus tax. I was very disappointed in the way you handled the situation walking away from me as I was conversing with you.

I then left the nursery to go and get the plant so that you could take a look at it and maybe inform me of why the plant was dying. When I returned to your nursery 2 hours later and asked for you, I was told by your staff that you were in a meeting and could not be disturbed. I then left my name and mobile number with a member of your staff and asked that they have you call me with an explanation of why you thought the plant was dying. I never heard from you!!!!! I have spent over $1000.00 in your nursery since the start of the season and have been patronizing your business for years.

I feel that your actions toward me as a customer were very disrespectful and displayed your lack of knowledge of how to treat customers. You not only lost my business over a $27.50 plant, but will lose the person who recommended me to you, and the two people who recommended her.

I do suggest that you consider taking a course in Customer Service 101. Keep in mind that ,“The Customer is Always Right”.

Sincerely,

Greg!!!!!!

Flats run $18. They also carry a great organic fertilizer.