Rate and write a Review for Mountain View Auto Body
Reviews to Mountain View Auto Body
I spent 25 years in the Auto Insurance Industry, first as a claims adjuster, then as a claims manager. I can't tell you how many times I've dealt with rude, unprofessional body shops. So much so, that I was prepared to deal with one now that I made my first claim ever. However, to my surprise, Mountain View Auto Body in Wayne, was amazing. Not only did everyone in the shop speak to me in a friendly, professional manner, they did a GREAT JOB! My car looks beautiful inside and out, they only had it for 5 business days. They have an Enterprise desk right inside, along with coffee and spotless rest rooms. I truly am astounded at how easy and pleasant the whole experience was.
I would recommend them to anyone, and I'm a tough customer.
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Jefgg
Reviewed January 9, 2016 03:08
- Very Good #18349
I have sent these guys a lot of work over the years. I never had an issue.
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I had an accident on the turnpike and the entire front of my car was affected. I took my car to this shop and it was the best decision ever. The staff was very professional and helpful not to say they did an AMAZING job with my car in only 3 days. The car looks brand new and drives smoother than before the accident. I'm extremely satisfied with their high quality job and fully recommend this shop to everyone.
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Very professional and friendly staff! The job was estimated by Geico for 9 days, but was completed perfectly in 6. They always returned my calls promptly.
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I have Geico insurance and Mountain View is part of their Auto Repair Xpress program. The day after the accident the adjustor met me there (he has an office right in the body shop) and the rental car agent met me there as well. The Geico rep gave me the wrong date - I was supposed to go the following day. But the adjustor and the guy from the body shop did a walk through of my car with me and I got the rental that day anyway so I didn't have to come back. I had over $8000 damage on the car, and they did an absolutely beautiful job on the car. It looks like brand new, and they fixed it in 3-4 week days. My husband (who is hard to impress) is extremely impressed and we wouldn't hesitate to bring a car there again. Everyone was friendly, professional and it was a very positive experience.
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