Morgans New York

Very nice rooms and friendly service all around the hotel. Enjoing my time at the morgans!

Perfect location, suits are cozy and cute! Staff is amazing!!! I would stay there again for sure.

Renovation in 2013 leaves this place in a good state.

Unfortunately I visited during renovation in June 2013.
Location: This is my 4th visit to New York. Generally I prefer a location in midtown above 42nd street. The Morgans hotel however is located between 38th and 37th, so for me the location wasn’t ideal on paper. In practice though, it was a short walk from Grand Central station. Not ideal – but not terrible.

Renovation note: My stay was in early June in the middle of renovations.

Staff: In light of renovations, the staff should have found the working conditions difficult. I would be stressed if I were working in the same conditions. However, the staff were extremely professional and helpful. This was also true of their sister hotel in the Morgan’s chain – the Mondrian South Beach. With these two experiences, I will be certain to choose more Morgans chains from now on.

Rooms: The hotel is very old and cramped (not too uncommon for New York). We were upgraded to a larger room on the floor being renovated for our first night. The staff were very quick to apologise for the location, and ensured were were upgraded to a higher floor suite for the following two nights as a form of apology for putting us our. The suite rooms are superb. They have a separate bedroom, living room and bathroom. A lot of space for unpacking. It’s worth the extra. There are only two suites per floor, with one facing the street and one facing the rear (no view). Avoid the 4th floor rear suite at all costs (the room we had the first night). I heard from one staff member that it’s referred to as the bat cave. Although it might be one way of getting a suite for the cost of a normal room. It’s a great room, but even if it’s bright outside you could mistaken it for being the middle of the night.

Would I stay again: I’d like to review comments post renovation. If I could avoid the “bat cave” room, I’d possibly stay again. Although price depending, I would probably choose a hotel further north.

Other notes:
I must give many thanks to the staff in this wonderful hotel. They really went above and beyond which in light of renovation is an amazing feat. Other hotels should take note and follow the lead shown by the Morgans.