Rate and write a Review for Millennium Hyundai
Reviews to Millennium Hyundai
Purchased a 2014 Hundyia Sonata from this dealer very satisfied with the vehicle and the salesman Anthony Alcindor worked with me from beginning to the end to get me a good deal on the vehicle ..I recommend this dealer and dont forget Anthony
the salesman he wont steer you wrong..
Did you find this review...?
Helpful 0
Not Helpful 0
Don't Let this people fooled you! It seems like after your money lying back and for with price, product and services that they never would honored. They are thief.... Be careful...
On Feb06 My wife and I went to this Dealership after inquired online for a 2012 Tucson GLS with 61,211 mls listed for $ 13,498.00. After a test drive with the sales person, immediately I noticed a few problems and I addressed it to the sales man. He said that's probably because the car was seating in the parking lot for a long time. Despite I did complaint for the clicking and humming noise of the engine, poor breaking performance, wear off rotors and pads, missing driver and passenger mats also user manual. Needed of top up fluids and oil change. Last but not least, the car was dirty from inside out. Although, we stressed those issues on the car before purchasing it, they didn't fix a bit nothing that we told them. The sales manager promised to take care of those issues before we leave the place honoring the exceptional Hyundai warranty for years to come, thing that change when we were seating in the financial guy office who told us there's no more warranty left on this vehicle; that we basically have to purchasing a extended warranty before we leave the place. So I asked him about the free oil change for one year and the 60 months warranty mandate by the law accordingly with the buyers guide that made the dealership 100% responsible for repairs. He didn't wanted give us time to think about it, he said he wants to give us a pace on mind if something goes wrong and this is absolutely necessary. Remember: Sales price at the beginning was $13,498.00. However, they modified a the contract for a different amount $14,183.00 and charge me an additional $599 oil change and tire rotation for 3 yrs without me asked for it, and this is besides the purchased of the extra warranty.
Oil change for free and tires rotation? or $$$$$? BS..
Did you find this review...?
Helpful 0
Not Helpful 0
Do not buy or lease anything here! 4 years ago we leased a sonata that we were bait and switched into after test driving the elantra. 6+ hours at the dealership and then they pulled that slimy move where the manager comes over and starts with, "ok so here's what we can do special just for you..." needless to say, we ended up over paying for the base model sonata that was promised to have many more features than it did.
The service department is just as bad. Even when you have an appointment for your oil change they still take 3+ hours.
The icing on the cake was when we went to go return our lease. We made an appointment and then double checked to make sure we still had the appointment because they never called us. When we arrived the first person we spoke to was very rude and asked if we had an appointment and then he said, "if you didn't lease it from us we wouldn't even take it back. We're doing YOU a courtesy." I was in shock since I thought I was the one actually doing them the courtesy of returning their car. As it turns out, they DID refuse to take our lease back. Their reason? They "didn't have any space for it." So my pregnant wife and I are being told that we took off from work, drove 2 cars to the dealership to make our appointment to return the car on time.
This is when we were brought over to the general sales manager, Bryan Eustache. Never once did he apologize to us for the inconvenience of not being able to keep their appointments. He told us that he had a great weekend (who cares) and that he was selling so many cars but he doesn't have 1 spot on the entire lot to put our lease return. I asked why he couldn't have, at the very least, called us to cancel the appointment so we didn't have to take off from work, drive in and get nothing accomplished other than stress that they "probably won't be able to take it back before our lease maturity date." He claimed that his lease return department couldn't possibly have known that they wouldn't have the space to take in more leases because, apparently, "a different department handles the lease return lot"??? Even if that is true (and if so that is the worst management system I've ever heard of) the lease return department likely turned away other people that day for the same reason, but they could not be bothered to call us and let us know that the appointment that they have with us could not be kept.
I don't even know if I can blame the lease return department for such horrendous customer service since their model for customer service is their general sales manager, who made it very clear that he was not only not bothered that his customers were inconvenienced, but also that it wasn't his problem or his fault. We asked if there was somebody above him to speak to about our problem. His response, "There is only one guy above me and he is on a yacht right now in Florida, so I'm in charge." How on earth did this guy get to run a dealership? His customer service skills are reminiscent of the dunkin donuts drive through. On second thought, that's offensive to dunkin.
Stay far away from millenium Hyundai. If you are set on a Hyundai you should go to atlantic Hyundai or really anywhere else.
Did you find this review...?
Helpful 0
Not Helpful 0
STAY AWAY!!!!
These people are liars and thieves!!!!
They told my wife she was due for a 7500 mile service. It was basically an oil change and to rotate the tires. She was told it was $89. When she comes in they tell her that it's going to be over $200 and if she doesn't do it it will invalidate the warranty. Not knowing any better and trusting them she agreed. They basically took advantage of a woman. The bill was $221.82. This was after they discounted it. I will be taking this to court if I don't get satisfaction.
Did you find this review...?
Helpful 0
Not Helpful 0
Car buyers beware... If you want a Hyundai go else where. The people that run this dealership will lie cheat and steal to put you in car your over paying for. I currently working with a lawyer after I was blatantly lied to and taken advantage of by the is dealership. GO ANYWHERE ELSE!!!!!!! These people are criminals.
Did you find this review...?
Helpful 0
Not Helpful 0
|
|
Similar placesin Hempstead
|