Mid Atlantic Cleaners

I have been using this service for years and have never been disappointed. They are very friendly, reliable and professional, and the quality of their service is extremely high. And of course, you can’t beat the convenience of free pickup and delivery!

After moving to the area a year ago I was in need of a dry cleaning delivery service and I'm so glad I found Mid Atlantic Cleaners!! Not only is the service extremely convenient the level of care that they devote to my clothes is nothing short of remarkable. I can't think of enough good things to say about this service! When I receive my clothes the quality is nothing short of professional every time! I would totally recommend Mid Atlantic Cleaners to everybody!!!

After having been a loyal customer for many, many years it is sad to see the quality of service go down so badly as the business has grown. The girls who do all the actual work have so much to do, they cannot take even a moment extra to see if perhaps something is not quite right. As a result I have gotten more and more shirts back with mysterious stains that were not there when I dropped them off; shirts that can basically stand on their own because of being over-starched; suits that have had to be re-pressed because they didn't take the time to align lapels correctly; and even missing garments altogether. The last straw came when they ruined a $600 suit by pressing the vent so quickly and so badly, the fabric and lining became misaligned and it no longer hung right. They claimed the lining "shrunk" - something that had never happened in previous times when they dry cleaned and pressed the same exact suit. To correct this - and without asking me first - they cut open (more like butchered) the lining as a workaround to make the vent drape properly. Then they stitched back the inner lining so badly it didn't even line up with the vent. There was a visible gap between the lining and the edge of the vent. On top of that, the stitching itself (not even the same color thread!) was now visible on the vent itself. To add insult to injury, the owner didn't even apologize or acknowledge any wrongdoing, instead insisting it was the lining that shrunk. More than the value of the lost suit, that nonchalant attitude is what bothered me more than anything. I am contemplating a small claims suit against them but I will probably only get a portion of the suit's value, and not enough to replace. In the meantime I am taking my business (several thousand dollars a year) elsewhere, hopefully to a business that values its longtime customers better than Mid Atlantic Cleaners does.

Very convenient and reliable service!