My attendance of the Arturo Sandoval performance tonight was without a doubt the worst expenditure of entertainment dollars ever. If asked to pick him out from a lineup of five, I would have been unable to pick out Mr. Sandoval. My view of the entire evening was of the backs of the people in front of me. Sandwiched between four other people, three of whom also lacked a view, the evening was not only unenjoyable, it had no redeeming features. When one of the other patrons remarked on the way out that "it should have been enough to just hear the music" i could not have agreed in any way. The Blue Note has sandwiched in entirely too many people in a limited space in an attempt to make money at the expense of the enjoyment of the patrons.
Following the performance, my conversation with the manager, Mack Salmon-McFarlane, offered me no resolution, only a claim that he has nothing to do with management decision to cram as many people into the space as possible.
Our reservation, made through the Blue Note website, indicated that making a reservation with American Express Platinum would guarantee an acceptable seat; this was definitely not the case.
Save your money. Look for a performance venue such as Dizzy's Club Coca Cola where the attendees have the actual chance to see and hear a performance.
As for me, The Blue Note will not be getting a second chance to take my entertainment dollar. Given the opportunity, I would strongly request a refund!
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