Metropolitan Motorbikes

Bought a new bike here in May, (Cleaveland Cyclewerks Heist) Had them make an exhaust modification which they told me was a simple fix. Cut the muffler off and weld on a tip. I picked up the bike and at 439 miles the tip fell off. They never welded it on they put it on with pop rivets and wrapped the exhaust with exhaust wrap to hide the rivits. Cost $110.00 american dollars. I brought it back to have it repaired along with warranty work and a service. I was told it was a 3 day process....well we are on day 10 and still no bike yet. I might be putting a nail in the coffin by writing the review before I get the bike back but it is what it is. So after writing my review I get a call that day to pick up the bike. They did an outstanding job on the exhaust repair 5 stars for that. Wish they had done it that way the first time. Bring the bike home in my truck. 1st ride stalls 50 miles from home (wife driving bike) wait 5 minutes starts up and make it home without further problems. The next day my son takes it to school. Stalls on the way there on the highway under power and all the way home. Going in with it tomorrow again to fix it. Speedo not working or the light in it. This sucks.,

It took over one month for a tune up and a simple repair. Now I understand why they charge so much an hour. Also I'm concerned of bogus charges. Take your business somewhere else. Very disappointed.

it was terrible the owner is inept, and the workers are extremely slow they dont know what organization is one motercyle comes in they fix that one but if another 2 come they drop the first one and work on the other two and work in that order.The worst part besides waiting 3 weeks for any simple job and overcharging for everything and anything. By the way Hal (he is the owner) you know im not lying you know you received lots of complaints on service I have witnessed it myself too many times. The first and foremost, biggest problem i had was that i clearly told you guys to fix my carbs and anything else along the way they said everything else is good the same day i get my bike i get stranded in the highway bring it back to them bike lasted 1 week and then another problem it broke down again had to bring it back they keep you in a loop so you keep going back to them. I spent $1800 DO NOT GO TO THIS PLACE.

I recommended this place to my friend since it's right by my place. The took of the break pad with a hammering an screwdriver. The bit up the bike and charge for an oil change that the never did. Stay away....