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Reviews to Metropolitan Air Conditioning and Refrigeration
I've had a terrible experience trying to work with Metropolitan. I was quoted a price for a repair and then a few days later I was told the price I was quoted was incorrect and the price was actually higher. After speaking with Arturo he reluctantly agreed to honor the original price. When I called the morning of my appointment day to confirm the time I was then informed that I was removed from the schedule because Arturo doesn't like customers questioning his prices. I never told anybody I wanted to cancel the appointment and nobody told me prior to my calling that my appointment was canceled.
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When my refrigerator broke, I called Metropolitan, and they came the very next day. They informed me that I didn't have to pay a service charge because the parts and labor were still under warranty. I couldn't have been happier with the quality of service.
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