Mavis Discount Tire

Went to Costco first for a quote, then went right across the street to Mavis. They beat Costcos price and shipping time for my tires. After reading some reviews I was kind of weary. I gave it a shot. They ordered my tires and they were there next day. I came in the morning around 10AM drop the car off for tires and alignment. They were done by 12. Pick the car up came back about 30 Mi's later to get the nuts retorted. Which took about 2 minutes. I'm satisfied and will be back with my other truck.

Good prices and service

I went to this place for an oil change and a tire sensor replacement on one tire. I was quoted an hour. At the hour and a half mark I was told the guy at the counter was going to go check on it. After about five minutes waiting at the counter with this guy not returning I sat back down and continue to watch television. He then finally came back and told me that they had just started on it. Being that it was my only day off and that I had a doctors appointment another hour and a half I was steamed but it wasn't a dick about it. I sat back down and waited about another half hour and then asked another dude who looked like a mechanic what the deal was... He told me I think it's done. He went outside to find that they had re-parked my car over by the garage but nobody had done a thing yet. This is at the two hour mark. The guys in charge (and I use that term loosely) said they would get it done now and make sure I'm out of here in a timely fashion. I sat back down and started watching tv again. This time I legit fell asleep in their waiting room. I woke up almost an hour and 15 minutes later and it still wasn't done. By the time it was done I was there for 3.5 hours and I wasn't able to make it to my doctors appointment. This all happened in February of this year. Oh but It gets better, last week I was heading to work (on 78 and noticed that my car was handling weird. I pulled over and noticed that the one tire was so low that I thought it was flat. I had my car towed to my dealer (missing my first work day in the 6 years I've worked for my company) for my dealer to tell me that the Tire pressure sensor wasn't communicating with my system which allowed my tire to go so low that it almost went flat. The dealer also told me that they should have known better than to use this type of sensor. Now I decided to go to speak to the manager of this location and explained the situation to him and he basically spent the entire time trying to explain to me that they were in the right that my car dealer (a family friend who literally repainted my whole car for me for free once) was just trying to mooch money off of me by charging me for a new sensor. He also told me that I should have came to him and he thought that it was the dealer who caused the damage to the sensor which is now in two pieces. I don't really understand why my dealer would have any reason to remove the TPMS sensor other than it being bad and what I would be gain by lying about it. My dealer is a family friend who as a family we have bought 6 cars through them. Never an issue until we take it to a 3rd rate tire shop on 22 and see what the true value is of doing all service through the dealership. Don't sacrifice quality for a cheaper price, don't let these nitwits anywhere near your precious vehicle or you will regret it.

I walked in for a flat tire fix, expecting to hear "oh it's not fixable...but we sell this tire at $$$ price". Nope, they were friendly (Christian and Kirk were great), thorough with the fix, and CHEAP! I dropped the tire off, they called back after 2 hrs to let me know it was done and mounted it back on at no extra change.

I asked them to check the price on the tire if I eventually need it replaced and it was about 10 bucks cheaper than most online prices I found.

They have a customer-for-life in me now.

John the service manager was a pleasure to work with. He was knowledgeable, HONEST and courteous. You do not see that often anymore. Service was prompt and ahead of schedule. Will definitely go back again for tires. Thank you!