Mavis Discount Tire

I've been a customer of the New Rochelle Mavis for years. Service team is always courteous, professional and efficient. Prices are reasonable, highly recommended.

Nice place not always crowed but call ahead for an appointment. Nice staff and always helpful

I took my car to the Mavis in Riverside, CT last year for an alignment. It was done very poorly...I had to bring it back the next day for it to be re-done. I had two new tires put on and an alignment in Port Chester a few weeks ago. The balancing of the tires was off and the alignment was terrible. I had to old my wheel to the right in order to drive straight, if I took my ands off the wheel for just a second my car would veer hard to the left. Yesterday, my boyfriend and I took my car to the Mavis in New Rochelle, hoping we would have better luck there. He explained in detail how the wheel had to be held to the right in order to drive straight, how the car pulls hard to the left, also the balancing I paid for was shotty work. Not surprised to say, I have another appointment at Mavis of New Rochelle today (more time I will be loosing, time from my job) to have the alignment done again. I have wasted hours of time, way more money then I should have and all for shotty work that I need to come waste more time for so it can be redone. It seems like their employee turnover rate is so high they can not hold on to anyone long enough for them to become efficient in their job. I am extremely dissatisfied with the service I have received in all 3 Mavis locations I have been to.

I made an online appointment to change tires one week ahead. So I dropped of my car and when I came back to pick it up 2 hours later they told me they didn't have the tires I ordered one week in advance. Eventually they put my old tires back on and I have to come again tomorrow - if they have the tiers by then. Time is precious to me and I don't like it being wasted.

Update: So it's tomorrow and they got 3 of 4 tires. I guess I need to do my business elsewhere.

the worst experience ever.went inside the shop at 12 noon got out at 7 pm,they told me was going to take like 3 hours to change two tires plus aligment,they put my car inside at 1 oclock change the tires,then serviced every body else,at five oclock i asked the manager whats going on and he said you are next (lier) keept fixing othe cars,some way some how i call this discrimination,i probably was the only hispanic inside