Rate and write a Review for Massage Envy - Holmdel
Reviews to Massage Envy - Holmdel
They keep losing worthwhile therapists. The place is not very well managed and is not overly customer friendly. They'll drag their feet when you try to cancel, corner you into a 1,5 hr session when they sense you are desperate and in pain. And never once did they offer receipt when I paid in cash.
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although both masseuses and cosmeticians are very professional, i would not recommend being "trapped" into that annual contract.
i fulfilled full year of membership in november, and had 5 unused sessions.
to close my membership i had to inquire twice, and was told i need to see "Cancellation manager" (which OF COURSE! was not available :), then come back in person to cancel it. annoying 5 min of sales pitching later, i was "free" and given 16th of december as my last day to use up my unused sessions. on the morning of 16th of December i received a call, telling me because my membership was cancellled i would need to reinstate my membership to enjoy my final (last) massage session. i politely declined, and am leaving this review as reflection on poor business practices.
Again, nothing bad to say about the massages themselves - they are meh, just like any other mass massage place.
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A Google User
Reviewed January 7, 2012 23:27
- Poor #39019
Didnt like it. Tried few therapist here none of them are good. Doesnt feel like going back
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A Google User
Reviewed April 19, 2011 13:44
- Excellent #39017
I joined the massage club over 2 years ago as a treat to myself after quitting smoking and I have no regrets! SIMPLY THE BEST!
After trying out a few different therapists I have my favorites and when you make appointment ahead of time you will never have a problem getting in. The atmosphere is very relaxing as well. The ladies who work the front desk are polite and helpful. At first i felt weird belonging to a massage club but since I have been going for 2 years its not at all. I really love it and I am glad they are so close to where I live. I highly reccomend it to anyone who works out or just needs a break.
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A Google User
Reviewed December 6, 2010 16:10
- Excellent #39018
LOVE LOVE LOVE! I have been coming to Massage Envy Holmdel for a while and I always have the greatest experience. I was first drawn in by the $49 special for a 1 hour massage, and I have become a repeat customer because of it! They always have the appointment I am looking for and I always leave happy. Thanks Massage Envy Holmdel!
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