Mario Supply Company, Inc.

Not sure why anyone would say they had horrible customer service! Every time we went there, the staff was very helpful and professional. We just had our bathroom redone, and went here for our vanity and all of our fixtures. They provided such great service and everything we needed came in time, as specified. Would highly recommend them! Family owned business - Fabian and Ruben are both great!

Hired them to clear my drain, stomped my turtle to death and ran off with my girlfriend.

Esteban was professional, funny, courteous, and extremely knowledgeable. Had a problem with a clients toilet went to several of the big box stores could not find what I was looking for but found it at Mario's.

Unusually horrible service. They have no sense of customer service. I bought a heating thermostat (Honeywell) with the advise of my contractor and it turned out to be a defective one. When I took it back the next day to exchange it, they refused. They said someone burnt it, even though there was no smell or sign of burn. Subsequently, I bought a cheaper one (same manufacturer) from Home Depot and, lo and behold, what happens to the thermostat but a working thermostat without burning or destroying.
It's not that they would've incurred a huge financial loss ($32.50 to be exact) by exchanging this device with a working one, because these devices come with a five year manufacturer's warranty. However, after this incident, they would certainly loose not only my business (as I own few buildings in the neighborhood), but possibly, few others'.