Maria Asprogerakas, OD

Great, attentive receptionist service, nice doctor, for what more could one ask?

Very disappointed. After having gone to her in the past and being more than satisfied with her office, this time I have to say that it was not a good experience. The doctor herself is great, she's very thorough, takes her time and explains as she's examining why there have been changes. The part that I'm dissatisfied with is the front office. They got the order wrong not once, but twice. The second time they said they would rush the order but that was not the case, today makes two weeks when the glasses should have been in. I was just notified this past Monday. I really hope they got it right this time otherwise I'm just going to ask for the prescription and have the glasses done somewhere else.

Five weeks for a pair of glasses is inexcusable. In the future I will only have my vision checked and ask for the prescription and have my glasses done somewhere else.

THE most incompetent doctors office I have EVER had to deal with. It's taken me over 2 months just to get a new prescription, and then they tell me my insurance is covering my contacts and when they find out they were wrong, instead of calling me they ask my insurance to call me, because they don't even have the decency to call and explain to me that they messed up. How many times did they mess up? Oh god. So many times. The front desk associates never have ANY idea what they are talking about. They actually said to me "I don't know anything about contacts, so.." YOU WORK IN AN OPTOMETRIST'S OFFICE. Maybe you should learn something about glasses and contacts? Just a thought.

Do NOT go here. Seriously the worst experience I've ever had with any doctor, and months later I still don't have new contacts. Now I have to go order through 1-800 contacts, which I could've done on my own weeks ago, if this office had known what they were telling me they knew. Awful. Just awful. Thanks for ruining my day many times over!

All that being said, the doctor herself is very nice. It's her entire staff that make this experience so horrible. Most incompetent people I've ever had to deal with. Maria, do yourself a favor and fire your whole staff. They will ruin your business.

The best: a super-friendly neighborhood practice, not the usual impersonal, depressing medical office. And Dr. Maria provides savvier eyecare than the Manhattan ophthalmologist I saw. Plus, I got the cutest glasses.

Below is my review of my exp. However they did in fact work it all out in the end. And I'm very satisfied with my contacts and, again, the doctor herself.

Unfortunately I have to agree with the other reviewer. The Doctor is great and a very nice person, however; I have had more headaches with her staff than I care to explain. Everyone seems to have no idea what is going on and they always seem to defer to someone else.