Marcel's Cleaners

I recently moved to the area and was looking for a nice reliable dry cleaners. I work in the financial services industry and need to look sharp and professional. I came across Marcel Cleaners along my walk to the Path train station and was pleasantly surprised at everything. There is a nice lady there that tends to my needs. The prices are reasonable and the service is great. One time I had a last minute presentation the next day for work and I needed my suit to be cleaned. I dropped it off that night and the lady had it ready the next morning. I paid a little extra but it was worth it since it was a emergency. I recommend this business to all, finally I have a place where I can clean my clothes instead of experiencing those mishaps that I've had with other cleaners in the city.

Came here to give the same review - totally rude owner! I will never come here again just based on her nasty attitude.
I came in to inquire about tailoring (tapering some pants) & she informed me what I wanted couldn't be done & I was better off buying new. Umm, if I wanted to buy new, I would have just done that in the first place instead of coming to a tailor? She assured me tapering pants could not be done. OK.. I asked about a few other small alterations, all of which she gave me ridiculous prices for, all while being incredibly rude.
It seems she did not want my business and was trying to push me away. Must be a nice luxury for a business to be able to do that, but it seems like their bad reputation is getting out. I will be leaving the same review on Yelp.
Avoid this place at all costs! There are plenty of other local, friendly businesses that would be happy to have you as a customer.

The topic pretty much says it all. I dropped off my suit over a week ago, however it was still not dry-cleaned a week later. I am an IT consultant so its imperative that I look my best for my clients. When I went back to speak to the owner as to why the suit was not ready, she got rude and one of her acquaintances who happens to be a police officer started making threatening remarks and tried to throw me out of the store. All this time I just wanted an explanation as to why my dry cleaning was not done. I was not threatening to the owner nor did us any harsh words or such. The owner also rents parking spots a few blocks down and my brother just happened to be one of the guys renting a spot from them. As soon as I told my brother what had occurred to me, it’s safe to say he does not park there anymore. I am 32 year old married man with a newborn son that has lived in this neighborhood all my life and just wanted my suit to be dry cleaned on time and if it was not done on a time manner, I just wanted to know the reason why. If you live around the area, please choose a different cleaner other than Marcel's. I chose the one right across C-Town and next to the bar. They are courteous, pleasant to deal with, and get your dry cleaning done on time. It also helps that their prices are a bit cheaper too. I have never reviewed anything online other than electronics but after the way I was treated. I am wondering how they are still in business. Hope this review helps.