Maaco Collision Repair & Auto Painting

I had a simple task needed to be painted by Maaco. There were three parts that I mistakenly damaged while reassembling my classic car. Each part had scratches / dings / existing paint that needed to be corrected prior to painting.

They did match the color fairly close to the original color (most shops blend their own paints) but what they botched several times is what's disappointing.

There were visually obvious runs from the lacquer or clear coat that I had to tell them to fix. At first I thought 'meeeh it's ok' everyone makes mistakes. This turned into several more mistakes. They either didn't clear correctly, buff out the original problem correctly, etc. It was a real pain!

In the end I had to return to their shop 5 times to paint a gas lid cover (roughly 6" x 8"), a lower valance, and upper cowl for my classic car.

I dealt mostly with Rafael. He does not review his work or his workers' work. What should have been a simple job turned into a waste of resources.

Be prepared for his excuses, delays, and to chase him down to return your calls.

First of all, the positive reviews are usually short. But the negatives are extremely long and once you read them you can read thru the lines. I had a good experience not perfect but the price was extremely good. Like the one comment half the price of the competitors. I will always use them and hopefully all the other Maaco's are the same. I was promised a certain time but they really accommodated my time.
They were great with following up and you have to understand that a busy shop is going to have some time restrains but the overall experience was good.

NO STAR THE WORSE PLACE EVER....I WILL NEVER EVER BRING MY CAR THERE. THEY TELL ME EVERYTHING SO NICE .....I BRING MY CAR FOR GET SOME BODY WORK DONE I PAY OUT OF PACKED THE SAME DAY AND THEY TELL ME ONE WEEK I WAS LIKE FINE, WHEN I WHEN TO GET THEY TOLD THEY NEED ANOTHER WEEK, I SAID OK THEM THEY TOLD ME THREE MORE DAYS AND THE SAME DAY I GET A CALL TELLING TO GO THE NEXT DAY TO PICK MY CAR GUESS WHAT IT WASN'T EVEN PAINTED I GET SO PISS ....I PAY THE FULL AMOUNT THE SAME DAY I LEFT MY CAR AND THEY COULDN'T GET IOT DONE AFTER THAT I WAIT FOUR MORE DAYS AND THEY DIDNT EVEN TAKE THE TIME TO FIX LOCK RIGHT I FIXED MYSELF .....NO RECOMENDED TO ANY BODY THIS PEOPLE ARE PROFESSIONAL LIERS SPECIALY RAFAEL ONE OF THE FRONT GUYS.....DONT TRUST THEM THEY SHITTTTTT

My mechanics recommended this place to me. But I went to other body shop to estimate cost first, then came to Maaco. I found out this shop's estimate is almost half price of the others. I also saw they have lots of business. So I decide to use this Maaco. In 2 days they finished the repair which the other shop needs 6 days. The job is well done. I am very happy.