Luis Furniture

H back in a nice right and

I shopped here to support a mom & pop type business and won't make that mistake again. Their return policy is essentially that they don't have one. That is to say, returns are for store credit only and that's not stated anywhere on their hand written receipts. Instead, it's hand written on a poster that hangs at the top of a wall that faces perpendicular to the entrance of the store, which in a shotgun style store, renders it practically invisible. They're of zero help and insist that the owner is abroad in Israel and cannot be contacted and that the manager - a supposed Alexander - is only at the store on Friday mornings between 9:30-10:30am and they aren't allowed to call him.

Great customer service, great value and the availability of financing.

LUIS FURNITURE ES TIENDA QUE VENDE MUEBLES DE CALIDAD MATRESS Y ACCESORIOS DE DECORACION OFRECEMOS FINANCIAMIENTO FACIL

Bought a Sofa here. The sales person told me it has free delivery and when they brought it they wanted to charge me $190 for delivery!!! so I refused to sign for it and minutes later the Lady of the store who is manager called me to tell me how abusive I am with his workers, that I think they are animals and don't deserve payment.... really awkward situation since I paid in advance and the shipping offered was free.
After I went to this store I agreed to pay an extra $60 even thou they clearly stated it was FREE delivery and go quick with the transaction, then they brought the sofa back.
That wasn't that bad and I didn't care in paying a little extra as long as I get what I wanted by then but now 1 year after the purchase the Leather sofa has peeled of half of it's surface. They told me it was a leather sofa and to my surprise I realize now is FAKE leather, a very cheap one because the sofa has been taken care of and regardless it got bad. It looks really bad now.
STAY AWAY FROM THIS PEOPLE!