La Robe By Leah Inc

Leah is amazing! I came to her last minute with a costume idea for my almost 5 month old, she created my costume idea quickly and thoroughly just in time for Halloween. The work she does is top notch, great attention to detail. She is my go to girl!

What a great place to go get your wedding dresses ( Bridesmaid, and flower girl dresses) altered. Old school. Very helpful and nice.

One of the worst customer service experiences me or my fiance ever had. She called the store, looking to get a price quote on a wedding dress alteration. She was told to come down at any time, and when she arrived, she was told that in order to get an idea of the price she would need to put the dress on and have it pinned. During this whole time, Leah was curt and dismissive of my fiance's suggestions. It is one thing to give your customer a professional opinion that their ideas would not work, but this should be done with tact and courtesy. My fiance did not receive this expected level of respect during her visit. Leah pinned the dress and started to remove a bow so as to begin alterations, despite the fact that my fiance only wanted a price quote. Through these actions, the dress became torn in an area of mesh fabric. No remedy for this was offered, except for doing the alterations that my fiance was quoted.

When I expressed to Leah my dissatisfaction with this customer service experience, I did not encounter somebody that was interested in rectifying the situation and earning my business. Instead, Leah complained about my fiance, claiming that she never requested a price. This is a bold-faced lie, and is an insult to my fiance, suggesting that she be so illogical as to ask for alterations to begin without first knowing how much the services would cost. She made no further attempt to treat me as a potential customer, instead raising her voice to rationalize her behavior and dismiss my concerns.

I strongly recommend against going to this seamstress. If you feel that you must due to prices or location, be forewarned; make yourself as explicit as possible, and be prepared for a potentially terrible experience in which you appear to be more of a bother to the business than a valued customer.

The conclusion of this saga was a trip to the nearby Gangemi custom tailors for the alterations. The difference in service was astounding, and we were very pleased with Gangemi.

I would NOT recommend Leah to anyone! She RUINED my gown FOUR DAYS before my daughters wedding and REFUSED to pay me the full amount the dress cost. She was trying to get me to take a used dress instead. In the mist of Leah altering my gown, she got a stain on it and when I pointed it out, she was trying to say it was there all along. Which it was NOT. Leah sent it to her cleaners, which I believe is her company. Well, whoever cleaned my gown, melted all the bead work into the dress, which left over a hundred marks on it. All Leah and her husband kept saying was that there wasn't a tag inside the dress to say how to clean. WELL, IF YOU DO NOT KNOW HOW TO CLEAN, THEN DON"T TOUCH IT! Leah was very nasty and never paid me full price for my dress! I cried for days and had to purchase (NOT FROM HER) another gown, which was not as fancy as my original gown. Thank You Leah for making the days before my daughters wedding HELL!!!!!

I am only sorry that I did not know about Leah before I purchased my dress in Florida and the bridal party purchased theirs upstate. She did miraculous alterations on a dress that was ordered too small and on one that was too big. My dress alterations were perfect. Her prices are very reasonable. The work is done on time and she is very pleasant to work with. You won't be sorry.