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Reviews to L.L.Bean
Very helpful staff, and who can beat that lifetime guarantee? Worth the trek up into this mall area.
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Staff seemed lack luster compared to the REI crew.
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I need to explain this rating a little bit. L.L.Bean as a store/retailer/mailorder place is, as far as I am concerned, unsurpassed in their support of their products. We have purchased L.L. Bean products and come back 10-15 years later to find out how to fix something and been told to go get a new one instead. This has happened both in this store and up in the Freeport, Maine store. At one point it was a pull in a sweater and at another it was to fix an inseam of a pair of their boots. Both times we walked away with new items - much to our surprise.
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Best camping and outdoors shop ever.
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What good is a phone number when no one answer the phone. .
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